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No deep sleep tracked anymore after OS upgrade on watch 4

(Topic created on: 19-09-2023 09:31 AM)
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Nab82
Apprentice
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1 Solution


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Solution
Nab82
Apprentice
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Dear All,

 

Somehow deep sleep phases are being detected. Maybe it was a learning process from the program (or I have better night sleep 😀)

Anyway, the problem is fixed.

 

Cheers.

 

Nab

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6 REPLIES 6
Fiona26
Samsung Members Star ★★
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It might be an idea to back up your watch data, and do a reset.
Nab82
Apprentice
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Possible, but the watch says: can't back up watch data (in red)

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Nab82
Apprentice
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It was not quick to back it up and do the reset. let see to night if the problem is solved.

Thanks

Scrumdidly
Pioneer
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I have raised this to Samsung as my sleep metrics have completely changed and they dunt look correct including no or low deep sleep reporting
Nab82
Apprentice
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I did a reset and now I have deep sleep detected during my night usually at the beginning but not as long and many as before.

Let see if Samsung will do something

Solution
Nab82
Apprentice
Options

Dear All,

 

Somehow deep sleep phases are being detected. Maybe it was a learning process from the program (or I have better night sleep 😀)

Anyway, the problem is fixed.

 

Cheers.

 

Nab