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More Galaxy Watch 4 update issues.

(Topic created on: 31-12-2024 07:16 PM)
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Malleybo
Explorer
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Hi, and HAPPY NEW YEAR everyone :smiling-face:

Ok, I've reset my watch which seems to mostly have got rid of the Psycho Bixby issue, but I've got some other issue that have come up, not sure if they are all link to 1 thing, but it's heading in the direction.

1. I'm still getting a Bixby msg saying something about leaving Bixby

2. My watch is playing music randomly and changing tracks randomly

3. Seems to be connecting to my paired headphones (even though they're on charge)

This has all come about since the latest update, my watch was working perfectly before.

Is there a place I can report these issues with the latest update or least get some help??

 

Thanks....

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Hi @Malleybo 👋 

My you've certainly been experiencing some issues with your watch !

Appreciate you have reset the watch but just as a precaution I'd would also Clear its cache too. 

https://www.reddit.com/r/GalaxyWatch/comments/1bo0nq2/reminder_to_wipe_cache_after_updating. 

And yes you can send feedback directly to Samsung via your Samsung Members App for Samsung to analyse. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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