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Lost Earbuds

(Topic created on: 19-08-2023 03:39 PM)
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Andrew23000
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I've been unable to locate my earbuds for about 4weeks now, initially it was showing up in my find my devices though it always seemed to be where I was, which wasn't the case. I'm now getting the message not registered to my Samsung account, which makes me think they've been found by someone else and registered to their account. I have the serial numbers though so can they still be traced and I can somehow get them back? Any help very gratefully received.
6 REPLIES 6
-Robot-
Samsung Members Star ★
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I don't think they can remove it from your account, so if someone charges it up you should find it on your "Find my device"

I could be wrong maybe someone who knows better can jump in
Obsydian
Samsung Members Star ★
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Good question, I assumed Samsung Buds have a reactivation lock, be a shame if not, when I click Find in the app it just opens Smartthings and locates, I see no lock, erase function ???

Interestingly when I swapped my sons iPhone and Airpods, I forgot to unpaired the Airpods, what a nightmare as I gave them to my brother who could not use them, until I logged into an iPhone and deleted or unregistered the Airpods, same with the Airtags.

Anyway to me that was a bulletproof way of ensuring no one else can reuse say lost tags, earbuds...

More bonkers Samsung logic when I lost my case, I discovered only the Buds can be tracked not the case ??????
REGARDS, OBSYDIAN - Car & Tech Evangelist / 2 decades of Samsung Ownership
DAILY: ZFold4, Watch6 Classic, Buds Pro2, 20,000 Power bank, Smart Tags
OFFICE: Book2 Pro i7 [Laptop], M70A 32” [Monitor], Samsung Level [Speaker]
GAMING: M70A 43” [Monitor], Book2 Pro i5, Dell Inspiron G5 [Laptops]
FAMILY: ZFlip4, ZFlip5, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2
SPARE: Book2 Pro i5 5G [Laptop], ZFlip3
AV: QN95A [TV], Q900A / SWA900S [Soundbar, Rears],
KITCHEN: MC32K7055 [Microwave], S65DG54M3B1 [Fridge] Jet 75 (Vacuum)
NON-SAMSUNG: iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2, Phone 12
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Andrew23000
Apprentice
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Been on a chat thing and they won't even confirm if they've been re-registered.
Andrew23000
Apprentice
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I've given them the serial numbers. At least if I know they've been re-registered I can stop looking my end.
Andrew23000
Apprentice
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They say I can't re-register myself without having them present
-Robot-
Samsung Members Star ★
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I think you can with buds 2 pro now
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