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Original topic:

Lost Earbuds

(Topic created on: 19-08-2023 03:39 PM)
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Andrew23000
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I've been unable to locate my earbuds for about 4weeks now, initially it was showing up in my find my devices though it always seemed to be where I was, which wasn't the case. I'm now getting the message not registered to my Samsung account, which makes me think they've been found by someone else and registered to their account. I have the serial numbers though so can they still be traced and I can somehow get them back? Any help very gratefully received.
6 REPLIES 6
-Robot-
Samsung Members Star ★
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I don't think they can remove it from your account, so if someone charges it up you should find it on your "Find my device"

I could be wrong maybe someone who knows better can jump in
Obsydian
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Good question, I assumed Samsung Buds have a reactivation lock, be a shame if not, when I click Find in the app it just opens Smartthings and locates, I see no lock, erase function ???

Interestingly when I swapped my sons iPhone and Airpods, I forgot to unpaired the Airpods, what a nightmare as I gave them to my brother who could not use them, until I logged into an iPhone and deleted or unregistered the Airpods, same with the Airtags.

Anyway to me that was a bulletproof way of ensuring no one else can reuse say lost tags, earbuds...

More bonkers Samsung logic when I lost my case, I discovered only the Buds can be tracked not the case ??????
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Andrew23000
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Been on a chat thing and they won't even confirm if they've been re-registered.
Andrew23000
Apprentice
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I've given them the serial numbers. At least if I know they've been re-registered I can stop looking my end.
Andrew23000
Apprentice
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They say I can't re-register myself without having them present
-Robot-
Samsung Members Star ★
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I think you can with buds 2 pro now
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