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Original topic:

Location no longer being tracked during exercising (Galaxy Watch & Note 10+ 5G)

(Topic created on: 19-07-2021 03:03 PM)
Niknak82
Explorer
Options
Wearables

Hi there,

My location is no longer being tracked when I go for a walk or a jog with my Galaxy Watch, then part way round the walk it asks me if I want to switch to manual mode or somesuch.

I have tried resetting the watch, and enabling location services everywhere I can but no luck.

If I open the Here app on the watch, it correctly shows my current GPS location, but using the running exercise, the location icon just flashes.

Any idea what's wrong?

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1 Solution


Accepted Solutions
Solution
Steven9761
Helping Hand
Options
Wearables
Try clearing the cache (but not the data) for the app where you are having the issue.

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2 REPLIES 2
Solution
Steven9761
Helping Hand
Options
Wearables
Try clearing the cache (but not the data) for the app where you are having the issue.

View solution in context

Niknak82
Explorer
Options
Wearables

Thanks, it wasn't quite the solution but close enough, I tried just clearing the cache of Health, Wearable and also Watch Plugin but that didn't work, so I uninstalled the phone apps, Health and Wearable, and reset the watch, now it's all working again.