How to claim Galaxy Buds live after pre-ordering Watch 5/Watch 5 Pro

[Abatefaria]

Hi everyone,  can someone please help me?. I just pre-order watch pro 5 and I don't know how to claim the earphones. Samsung advice you to go to the website https://www.samsungpromotions.claims, but doesn't work. Any idea how to do it?. Thank you very much for your time.

[Daz73r]

Link above sends you here

[Rendered Ray · Accepted solution]

I have the same issue and the website link provided just give a error 505 :Bad Gateway. However I found the correct Samsung claims site for this promotion after a bit of Googling. 

https://2021.samsungpromotions.claims/samsunglaunchoffers/en-GB

It shows the Watch5/Buds promotion but the 'claim now'  button take you to "we're not ready, come back after August 26th"! 

[Abatefaria]

Definitely we have to wait. 👍

[Danha2012]

Anybody got the free gift link for the buds live for the galaxy watch 5 Pro ?

[-Robot-]

You have to claim it after receiving the watch

[Danha2012]

I have received the watch

[-Robot-]

There is a link on the website

[Danha2012]

It says invalid

[-Robot-]

Oh it may not go active until the 26th

[Rickolas2001]

You will have to wait until the 26th.  I received my Watch 5 Pro this morning and tried to put in my claim, and it states the promotion is not accepting claims until the 26th.