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Original topic:

How can i get notifications for parallel apps?

(Topic created on: 26-03-2020 11:04 PM)
mtillbrook
Apprentice
Options
Wearables

Hi - I have the galaxy watch and I'm very happy with it however, I also have a dual-sim phone (OnePlus 7 Pro) and run WhatsApp in its normal mode and also as a parallel app for the second sim.

Is there a way I can get notifications on my watch for the parallel app? In the Wearable app I can select WhatsApp but there's no option for the parallel version and, sure enough, the notifcations don't come through to the watch.

 

Any clues? Thanks

15 REPLIES 15
AlexyzMurphy
Apprentice
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Wearables
Oh no, so sad!!
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0Strato0
First Poster
Options
Wearables

Only on Samsung watch. If I use a LG, an Huawei or a xiaomi, they all work. It's a shame. 

 

I'm with the same problem and I bought a watch that cost 300euros and I don't have the parallel notifications. Samsung you can do it but you don't care about the small percentage of your customers

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steborg
First Poster
Options
Wearables

same problems  here,  it seems that  issue, incredible annoyng its not solved yet  , i just bought 3 Wacthes  Active 2  on amazon for my 3 nephews and allthe3 guys have phone with dual sim ...if id ont get a solutions in few days i will return the 3 watches ..DUAL SIM whatsapp notification is not a problem on any other phone works perfect ..only on SAsmugn Active 2 is not working...its very stupid from SAmsung to not solve such a simple  issue espccially now thats most phone have dual sim , i gues they dont give a ***** to sell wearables

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DollarBill
Apprentice
Options
Wearables

I run exactly the same setup and it works for me. If I go to the Galaxy Wearable app and select Watch Settings - Notifications and click on Watsaspp (NOT the toggle but the actual wording) I get another screen showing both versions of Whatsap on my phone - the standard and parallel one. You can then just enable them both. 

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Members_lC1WU1u
First Poster
Options
Wearables

Hello. Can you please post a screenshot of what you see or describe better? When I go to Galaxy Wearable app, watch settings - notifications, WhatsApp and I click on the actual wording I just can personalize the style of notifications on the watch. It doesn't see the cloned WhatsApp app running in my Mi 9T Pro. 

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DollarBill
Apprentice
Options
Wearables

 

 

Here's the screenshot showing both of my Whatsapp installs:

Just to be clear, I am running one instance as normal and the other inside Samsung Secure Folder (which is the one with the red dot). 

 

scren.jpg

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