26-12-2023 12:58 PM
Hello everyone - hope you're having a good Christmas.
Can anyone explain to me how you are supposed to backup a Galaxy Watch 6?
On opening the "Wearable" app on my phone (Galaxy S23) that is connected to my Galaxy Watch 6 there is no "Automatic Backup" option any more, just simply not there. When I dig further into Backup I can see that my watch has no backups - not a single one has ever been made, even though I've had the watch for two weeks.
There is no "Backup Now" there is absolutely nothing in the Wearable app to indicate I an either setup an automatic backup or complete a manual backup.
One Google Search indicated that I now need to use "Smart Switch" (Why? There is a Backup option - so why would I require another app to do this?)
On launching Smart Switch on my mobile it isn't seeing the watch that is currently connected via BT sitting a meter away, instead seems to want me to launch an app on the watch - that doesn't currently exist.
How have we gone from:
Open up Wearable
Tap Backup Now
To me sitting here with absolutely no idea how to get the data saved into the Samsung Cloud as I have been able to for the last x years.
So, if anyone has a Samsung Phone and a GW6 - if you would be ever so kind as to detail how I go about making a backup or switching automatic backups on - or anything really. that would be most appreciated.
14-10-2024 10:33 PM
The problem with this is, I don't charge my phone when I go to bed, I do it in the evening when I can monitor it and take it off the stand when it is charged. However, the blurb in the app seems to suggest that I can only save the backup to the cloud between the hours of 1am and 5am, while the phone is charging. I just simply refuse to do this. Why on Earth is there not a manual backup option or at least another option to save the backup during more sociable hours? This restriction seems totally nonsensical and unnecessary.
14-10-2024 10:41 PM
14-10-2024 10:46 PM
Doesn't that just back the watch up to the phone though? I don't have a problem with that, although admittedly it doesn't back it up very frequently - it has only done one today, automatically, for the first time in about a year. The problem is getting it to back up to the cloud, which it refuses to do and says it hasn't done for 299 days. I am now trying the manual backup in the Smart Switch app to see if that works.
14-10-2024 10:50 PM - last edited 14-10-2024 10:50 PM
14-10-2024 10:54 PM - last edited 14-10-2024 10:55 PM
OK, thanks. I find it astonishing that Samsung feel that we should be forced to charge our phones overnight, when many of us do not work that way. My phone only takes an hour to charge up, so leaving it on stand for 8 hours overnight is excessive. It is also potentially dangerous as it has not been unknown for phones to catch fire while charging, so I'm not taking that chance. The simple option would be just to allow us control over when and how we back things up, and when we charge our phones.
14-10-2024 10:57 PM - last edited 14-10-2024 10:58 PM
14-10-2024 11:01 PM
OK, that makes sense. Thanks for the info. Maybe I just have to change my habits then, but I've never really been comfortable charging overnight. I assume after it reaches 100%, or 80% if you have the limitation set, it stops charging? (Sorry we've gone off topic but thus is one of the reasons I don't currently charge overnight. Thanks for the info so far though, it has been very helpful.)
14-10-2024 11:04 PM - last edited 14-10-2024 11:04 PM
10-01-2025 07:47 PM
Very confused on how to backup, I don't have a Samsung phone, but have a Samsung watch, it showing not backup 14 days.
Supposed be auto backup in wearable app? I already in put Samsung account, but nothing backed up.
The smart switch app and the pc one is only for a Samsung phone? Seems not work for my phone.