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Original topic:

headphones scam

(Topic created on: 14/09/20 04:44)
Phantom309
New Member
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Wearables
Why is it even though this  phone provider  is allowed to get away with a offer scam

Re ear buds that suddenly  become headphones.

Or you send all the information to them in triplicate that purchase date, tracking number, iemi number, price of handset ,account number of provider and providers name,

Yet their excuse is we are holding the order as we need the following  information see aforementioned items, but samsung say they don't have any of that  yet send a receipt of information  received email.

Seriously people think carefully about  claiming for these because I say publicly I believe its a scam
3 REPLIES 3
NoteGuyIreland
Voyager
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Wearables
It's not a scam, but you need to have a bit of *Extra* patience sometimes with Samsung customer services, just resend them everything and take a deep breath 😉
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Phantom309
New Member
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Wearables
it took me over 3 hours yesterday speaking to a manager who addressed this issue, however I had to make a complaint regarding the abusive attitude of one of samsungs customer service providers, to chase things up. plus I had to identify that I am a voluntary scam marshal with trading standards that prompted a urgent response.

now its been addressed i have to wait a further 45 days to get a set of cheap headphones,
NoteGuyIreland
Voyager
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Wearables
Wow... That's horrible
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