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GW4 pauses running activities

(Topic created on: 13-03-2022 01:38 PM)
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Philosaurus
Student

‎13-03-2022 01:38 PM

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Since the most recent update my gw4 has autopaused several times during runs which is incredibly irritating. Just using the Samsung health app with music streaming. 
The devs need to have a look at that.
3 REPLIES 3
AndrewL
Moderator
Moderator

‎13-03-2022 05:00 PM

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@Philosaurus: Auto Pause will automatically pause your workout tracker after a period of inactivity. If you would like to disable this feature then please open the Samsung Health app > Exercise > Choose Workout > Tap the cog symbol under 'Running' > Auto Pause > Off. I hope this helps. 

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Philosaurus
Student

‎13-03-2022 05:52 PM

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Hi, the first time it happened I was 18k into a half marathon, and today I was 7k into a sub 50min 10k. In neither case was I inactive.
Is it relevant that autopause is already disabled?
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Members_EEoKnhF
Student

‎27-03-2022 02:10 PM

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This has happened to me several times while running with both gw4 and sg21 if I start the workout from the watch. It will stop after a random period usually after 4-5 minutes. It does not happen if I use both devices and start the workout via the phone app, but then info on the watch screen is very limited ...