op 10-02-2022 01:50 PM - laatst bewerkt op 14-10-2022 04:48 PM door MartijnK
Ik heb een Galaxy Watch4 nieuw in gebruik. Het lukt mij niet om Google Pay te activeren op de Watch4. Google Pay werkend krijgen op mijn telefoon is geen probleem. Alleen welke stappen moet je volgen om de Watch4 werkend te krijgen? Ik begin met Google Pay op de Watch4 en die linkt dan door naar je telefoon. Bij het afronden van die stappen krijg ik altijd een foutmelding.
Opgelost! Ga naar oplossing.
op 24-06-2022 03:44 PM
Heb je echt met de hand alles ingevuld? Kopiëren en plakken lukt dus niet.
op 24-06-2022 03:48 PM
op 24-06-2022 03:53 PM
op 27-06-2022 05:29 PM
op 27-06-2022 07:26 PM
Hi there, I too have the same problem where all my information is correct as I followed the steps shown here in the suggested solution but I still get the error Cannot complete setup....
Is there anything else I can do or do I simply wait for rabobank to fix their services?
op 27-06-2022 07:33 PM
Really should work. Be sure to enter the maestro card number, not your bank account number. That was a real eye opener for me. You'll find it in the RABO app.
op 27-06-2022 07:38 PM
Unfortunately, it did not work. I even set the card again on my phone so I can copy the exact contact details like name, address etc. But I couldn't make it work. In the rabo app, I went to the Debit Card Information and from there manually entered the card number and the Valid until. Everything was taken exactly as they appear there.
op 28-06-2022 02:47 PM
Same for me currently, I also cannot add my Rabobank Maestro card, although I followed all instructions (manually typing over the 19-digit card number, not excluding the last 3 digits).
I therefore contacted the Google Pay helpdesk. Their reply:
"
Upon reviewing your account details, I see that your payment method Maestro- #****(number deleted) on samsung SM-R870 is facing an issue with tokenization.
In order to add/use the cards ending to Google Pay app the card issuer needs to add new tokens for the already existing card.
What I recommend to you at the moment is to contact your bank and inform the bank to remove the tokenizations of the card on the device, old and new. Once the card is successfully tokenized you are all set to re-add, verify and use the card for contactless payments."
I just submitted a helpdesk ticket to the Rabobank on this matter, haven't received a reply just yet. I'll keep you posted.
op 29-06-2022 10:09 AM
Thanks for the response! Please keep us informed on their decision.
op 29-06-2022 12:13 PM
Hi @SamanthaElisa,
Wat vreemd dat het nog steeds niet lukt. Wat heb je zelf al geprobeerd om dit te verhelpen? Heb je de Google Pay-app al eens verwijderd en opnieuw ingesteld?
Groetjes,
Esma