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Gear sport: bluetooth connection keep drop out

(Topic created on: 08-06-2019 10:40 AM)
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Alexcmy
First Poster
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I connected my gear sport to iphone xs. Before the may update, the Bluetooth connection drop out occasionally (about 5 times per day). After the may update, bluetooth connection drop out very frequently (every 20 minutes) which the watch unusable. 

 

Anyone has faced this issue as well or has any solution?

 

Thank you.

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2 REPLIES 2
ChrisM
SuperStar
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Hi @Alexcmy 

 

Is the software on your watch and your phone fully up to date?

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Alexcmy
First Poster
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yes. both using latest software.

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