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Gear S3 Frontier display problem

(Topic created on: 29-10-2018 10:33 AM)
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Alexsack
Pioneer
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My S3 Frontier has a problem on the display.
As you could see, inside the red circle, there's an orange rectangol.
It seems a pixel that's burned.

 

The pixel you could see it only with display off (watch could be turned on, but display in standby).

 

Does anyone have the same issue?

Thanks

20181029_110732.jpg

 

 

 

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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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If a reset wont help then a Samsung Experience Store or Samsung Service Centre may need to take a look at it @Alexsack

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Alexsack
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did already both things.

Samsung assistance also changed my display with a new one..

But still the problem.

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BandOfBrothers
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They'll guarantee the repair work so please do go back @Alexsack

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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ozz_cz
First Poster
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Have the same "defect" but before I claim warranty... Isn't this a light sensor?! 

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Alexsack
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Samsung customer care says it's a sensor!

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