Gear Fit2 Pro not counting total steps

[Raphael123]

Hi community

I am using a Samsung Gear Fit2 Pro and a S9+.

Now my issue is that on the phone (Samsung Health App) you can select to show steps counted on mobile phone, on the gear or the total steps counted (mobile + gear).

On the gear unfortunately it only shows steps counted from the gear.

So if i walk with my phone (but forgot to wear my gear), i never have accurate steps on my gear as it does not take those into consideration when syncing... does anyone have a solution for this annoying problem ?

Thanks.

[freewing]

Did you solve it?

[ErnieP]

Did anyone find a way to change the settings for this?

[McPat]

I have the same issue. Even when I show only Gear Fit2 on my phone it has more steps than my actual Gear Fit2 watch. Please some one help?