Step count grossly inaccurate

[DiscoRed]

Not sure it's since the software update, but I am confident the step count and distance calculation are hugely inaccurate. Did a comparison with a friend using an Apple watch on a known 7km walk. The apple watch clocked approx 7km but my Samsung Watch Ultra clocked almost 13km and double the step count. We have been comparing for a few weeks now, but this test solidified the suspicions. 

Anyone else experiencing this and have a solution?

[Tourbillon De La Vie]

I find that apple watch is underestimating the steps. Check what set is under under steps/select step data to show

[Glenntech]

Was just going to say
How do you know that apple is accurate

[DiscoRed]

Did a hike from All Trails, with a known distance of about 7km. The apple watch was a lot closer to the 7km mark, so it seems to be a lot more accurate.

[lindyloo32]

I have the same problem. At the end of every day, my step count is literally double what I have actually done. I've walked with my hand in my pocket so not to sway my arm too. Its a brand new 8 watch and 7 phone. I took them back to Samsung who just reset/calibrated them and said they are not 100% reliable for step counting. I understand that but not double ... its as if there are two counters going at the same time. I asked them th check my settings as it could be as simple as that but thst idea was dismissed.

[DiscoRed]

Sorry to hear you're having the same problems. I did another test alongside the apple watch. My friend and I both activated Walking workouts and recorded the distances. Both were pretty similar and not far off the actual route distance. So it seems that the regular step counter is very inaccurate, but activating a working makes it more accurate...

[lindyloo32]

Thank uou so much for your response. Yes maybe that's it but its a lot of money to pay for something so extremely inaccurate. I really believe its omething really simple in my settings.