HI My Gear 360 camera has stopped working with the PC app Actiondirector (64 bit). When I try to connect I get the error message "failed to connect 010 not a valid serial number". Also same if I manually enter the serial number off the camera screen. I have had the camera from new and it has always worked until now. anyone got a sloution or know how to fix this. I have removed and reinstalled my app to make sure, but still the same.