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Galaxy Watch6 randomly unpairing from phone

(Topic created on: 09-09-2023 09:29 PM)
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toidinami
First Poster
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Watch6 LTE randomly unpairs from phone for no apparent reason, which means I have to completely wipe and reset the watch. A problem which is exacerbated by the fact that I cannot successfully create a backup to restore from with the SmartSwitch app.

Have had to wipe the watch a dozen or so times in the month I've had it. Does anyone know of a solution to this? Tired of spending, at the least, an hour a week fixing my watch again

1 REPLY 1
smg1
Helping Hand
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You must contact support. The sooner you do this, the more likely you may receive a replacement. I would either use online texting or phone. Have your order number ready too.