Galaxy Watch6 not tracking deep sleep

[KatB_]

Hi there,

I've been using Galaxy Watch6 Classic 40mm for a few days now and I noticed that my watch is not tracking deep sleep. The watch tracks my sleep, shows when I've been awake, REM etc., but deep sleep stays at 0m. Also in the overall sleep score it shows that everything is fine.

I had Galaxy Watch3 before this one, had no issues. Since I have issues with my sleep it is important that it is tracked correctly.

Does anyone experience the same issue? Any tips?

UPDATE 12/10/2023:

As all of you I have been experiencing the same issue since the release of this watch. However, for the past 2 weeks the sleep tracking seems to be working.

I still have the latest update from August, so nothing has changed. The only thing that happened out of my normal use - my watch died due to an empty battery. Since then it has been tracking my sleep as it should. Don't get me wrong, my deep sleep fluctuates due to various factors, but now I feel like the watch reflects my sleep correctly. So some nights I have 35min of deep sleep, but most of the nights it still tracks about an hour on average.

I am attaching screenshots before 30.09 when it died and after. I did travel during this time and there was time difference but I highly doubt that had any effect. I didn't drop or hit my watch. It just died in the middle of the night while I was sleeping. And now it works (knock on wood).

 

 

 

 

 

 

[Specialist]

Mine doesn't track anything at all, idk what I am doing wrong has the same issue with watch 5 pro, suddenly one day it starts working

[FoxyThePirate]

I have the same issue, my watch6 classic has been tracking my sleep for 2 days but after that it doesn't track anymore, also the watch UI lags sometimes for me, not being responsive.
I have been checking every setting and doing what i can (except factory reset) to get sleep tracking back, it doesn't work, data can only be put in manually. 

[KatB_]

It seems like GW6 might have issues with sleep tracking in general. I found a review on Phone Arena and they noticed the same issue that I have - 0m of deep sleep but sleep score is 87. My watch does track deep sleep but not accurately, the most I've had is 35 minutes which is not correct.

I've read that factory reset might trigger sleep tracking and it might work again. Might be good to try for you.

[FoxyThePirate]

I have looked around on the watch and found an option where you can enable samsung health to read your stats, on your watch go to settings > health > share data with devices and services > health platform > enable "Show all" for "allow to receive" only.

After I done that, my sleep tracking seemed to actually work this time, when I woke up, I was happy to see that it recorded it

Just allow all if you want.

[Robahoy]

Same here

[Robahoy]

My sleep is being recorded.. just the deep sleep

[KatB_]

I've read about this. I have enabled everything, so that's not the issue. Seems like there is a problem in the OS. Hopefully it will be resolved with the next update.

[Members_KSxBuOC]

Same 😞

[Krylo]

Same