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Galaxy Watch6 not tracking deep sleep

(Topic created on: 04-08-2023 07:33 AM)
10011 Views
KatB_
Journeyman
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Hi there,

I've been using Galaxy Watch6 Classic 40mm for a few days now and I noticed that my watch is not tracking deep sleep. The watch tracks my sleep, shows when I've been awake, REM etc., but deep sleep stays at 0m. Also in the overall sleep score it shows that everything is fine.

I had Galaxy Watch3 before this one, had no issues. Since I have issues with my sleep it is important that it is tracked correctly.

Does anyone experience the same issue? Any tips?

 

UPDATE 12/10/2023:

As all of you I have been experiencing the same issue since the release of this watch. However, for the past 2 weeks the sleep tracking seems to be working.

I still have the latest update from August, so nothing has changed. The only thing that happened out of my normal use - my watch died due to an empty battery. Since then it has been tracking my sleep as it should. Don't get me wrong, my deep sleep fluctuates due to various factors, but now I feel like the watch reflects my sleep correctly. So some nights I have 35min of deep sleep, but most of the nights it still tracks about an hour on average.

I am attaching screenshots before 30.09 when it died and after. I did travel during this time and there was time difference but I highly doubt that had any effect. I didn't drop or hit my watch. It just died in the middle of the night while I was sleeping. And now it works (knock on wood).

Screenshot_20231012_105821_Samsung Health.jpg

Screenshot_20231012_105853_Samsung Health.jpg

Screenshot_20231012_110014_Samsung Health.jpg

Screenshot_20231012_110031_Samsung Health.jpg

Screenshot_20231012_110045_Samsung Health.jpg

Screenshot_20231012_110223_Samsung Health.jpg

53 REPLIES 53
SungSamOz
Apprentice
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Switching from Galaxy 3 to 6 Classic I notice Deep sleep having gone to 0 every day. A few times shows 1 to 10 min. 

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PJp5
Apprentice
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I have the same issue (still).  I also wonder about sleep consistency.  I am turning into a freak getting to bed on time and not getting out of bed until the set  time.  I get "Target achieved 0 of 7 days".  The best I have done is 3 of 7.   Anyone else having problems finding how to satisfy sleep consistency?

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ShahYussof
Journeyman
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I'm on Watch 5 and having the same problem. This only started a while ago, and it occurs to me that it might be since the watch was updated recently.  Maybe it's a problem with the OS or software even the Samsung Health software, which was also updated recently?

KatB_
Journeyman
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I believe this depends on the Sleep regime that you have set on your phone. I have set as my bed time 22:30 till 7:30. And, I believe that samsung takes in account a 15 minute deviation as acceptable. If I go to bed at 23:00 I won't meet the target.

I hope this helps/explains the issue.

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KatB_
Journeyman
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Based on the responses provided so far this indeed is an OS issue and nothing to do with the model.

DaniSi
First Poster
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One more confirmation  that deep sleep detecting is broken.

ScottArbeit
First Poster
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Me too. Looking forward to an OS update to fix this.

Obsydian
Samsung Members Star ★
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Watch 5 Pro no deep sleep

Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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ShahYussof
Journeyman
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I have don't have an set sleep times. I activate it manually - and which then also activates Sleep As Android. The latter gives deep sleep readings - but of course it relies on my movement rather than trying to read it directly. The watch however ... 

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