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Original topic:

Galaxy Watch Stops Recording work out part way through

(Topic created on: 09-04-2020 05:23 PM)
Seftonbarn
Journeyman
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Wearables

So this is really annoying now.  For months the watch has been fine but a couple of weeks ago now I got half way through a run and the watch stopped recording.  I use the watches work out app, select running (basic work out) and press start.  It records for about 10 minutes and then stops.   So a couple of days ago I set the screen to stary on during the run and it was fine for one run.  I ran again today and again it stoped after about 2km; no record of the run at all.  Any help would be greatly appreciated.

203 REPLIES 203
mcs2
First Poster
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Wearables

Hello, the same autopause happens with my S Health for a few months.

The difference is, that I do not have a smartwatch, I put my Huawei P20 pro into a running belt and go, so the problem is not with the watch, but with the app itself.

First I thought it was the music and the BT headset caused the error for some reason. I run without music for some months, and it happens again and again.

I swithced off phone face unlock, energy savings for Shealth, all autopause and the workout pause still happens.

I was suspicious about the sweat reaches the phone, but in a nylon sleeve or in a backpack it pauses also.

I tried Delete and reinstall the app, still nothing.

The pause time is very random, sometimes at the 1st km, today at the 19th, I didn't find any rules for it.

 

 

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Rarara
First Poster
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Wearables
This has been happening loads to me too for the past month. Mostly workout stops after a couple of seconds. It cuts out after 10 or so minutes if the work is auto detected. The watch has become unreliable for recording my workouts. When is Samsung going to fix the issue?
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Members_Q5RdVtH
First Poster
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Wearables

Is this solved already because for me it looks like it is not. Very annoying issue especially when you buy smartwatch for monitoring fit activities which is not working. I was thinking to buy Galaxy watch 4 but looking at Samsung's ignorance I have to reconsider my choice.

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Lestat_
First Poster
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Wearables

I've just started getting this problem too I use the watch for Indoor swimming was working ok now it stops recording my swims at random times .. works perfectly for Hikes and OutDoor swim (I use the recorded data for kayaking works great) .. so for the moment it's just Indoor swim that does work right. Any ideas on a fix or is it a work in progress?

 

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