So this is really annoying now. For months the watch has been fine but a couple of weeks ago now I got half way through a run and the watch stopped recording. I use the watches work out app, select running (basic work out) and press start. It records for about 10 minutes and then stops. So a couple of days ago I set the screen to stary on during the run and it was fine for one run. I ran again today and again it stoped after about 2km; no record of the run at all. Any help would be greatly appreciated.
Mine has just started doing the same thing, just stopping mid work-out. Very frustrating, as this is the reason I bought this watch. Haven't seen anything here with a fix? I haven't noticed anything with the battery.. yet.
just got Watch 3 last Wednesday. I have biked, hike or walked every day since. I recorded the workouts and the mileage is correct. Today when checking the record, nothing has been recorded in the Samsung Health app.
Today I did a class and it stopped auto recording after 12 minutes. I manually recorded and it only recorded 18 seconds. I see these in the app.
Also, if use GPS to record a run, battery drains to less than 20% after three hours.
Software version R850XXU1BTHA
Hello Samsung, can you please sort this out ASAP. Having the same issue with the Galaxy Watch 3. No matter what the workout is it will stop recording within a few seconds of starting the work out manually.
OK, I think I figured it out and it now seems to be working again for me.
There were 3 steps that I followed.
1st step, In my Watch I went into Settings, then Apps, then Permissions, then into Samsung Health. Here I noticed that Memory was set to OFF, so I set it to ON.
2nd step, In my Watch I went into Settings, then Apps, then Permissions, then into the Watch face I had installed and noticed that Sensors was set to OFF, turned that to ON.
3rd step, turned my watch off and on again.
These ideas come from when I read in one of the earlier posts that someone mentioned something about potential memory issues.
Did long bike ride this morning and it recorded everything perfectly. Just about to do another work out, without having my mobile in close proximity to see if that works as well.
Hope this helps.