19-09-2019 08:59 AM
My Galaxy Watch completely stopped sleep tracking for the last 2 nights. No records at all. It tracks pulse though as usual. It happen after I restarted the watch because it drained battery at unusually high rate.
18-01-2020 12:01 AM
Mines been the same since Monday but I had it on charge earlier and its saying I was asleep from 17:52 til 21:47 so think there must be some sort of error as it has been on the charger Dock while I was watching TV, I'm not wearing it now and it's measuring my hr as 98
21-01-2020 06:08 AM
Mine seems to be working again, I did nothing but it's back working the last 2 nights, anybody else??
21-01-2020 09:00 AM
Mine has not worked for about 2 weeks now. Did the factory reset yesterday and still didn't track any sleep last night. All software is up to date
22-01-2020 04:34 PM
Resetting the watch to factory setting fixes tbis issue. I have had it happen twice over the last year or so. Both times I reset to factory it fixed the issue.
22-01-2020 04:36 PM
Did the factory reset and still doesn't track
22-01-2020 04:38 PM
Come to think of it, mine stopped working when I changed my strap that came with it to the small one, I changed it back to the bigger one the other night and it's working perfectly, so maybe it's positioning??
22-01-2020 04:40 PM
But it tracked fine since I bought it up to a couple of weeks ago. Nothing has changed with how I wear it so it must be something in the watch or software
22-01-2020 04:42 PM
22-01-2020 04:52 PM
@Darrenwalsh wrote:Mine seems to be working again, I did nothing but it's back working the last 2 nights, anybody else??
Mine started working half way thru the night 2 nights ago. I tried everything people had suggested (nothing worked) and then gave up. Then I checked and it randomly started working again
22-01-2020 05:16 PM
funnily enough, just checked last nights there and it says I slept a total of 1hr40m - pretty sure I'd be falling asleep at my desk here if that was the case