30-09-2018 02:30 PM
I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.
Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.
Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.
I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.
I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on.
If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash
Cheers
15-12-2019 10:02 PM
I can confirm my rash has now gone since I fitted a stainless steel strap - £12 from amazon and worth every penny
15-12-2019 10:06 PM
@Nofear wrote:Cannot believe no word from Samsung on this.
Samsung customer support are pretty dreadful in my experience. Much more interested in wasting hours of your time arguing the toss than actually listening to your problem and putting you through to someone who understands what you're talking about. That was my experience with my TV, that's why I didn't even bother with them on this issue
16-12-2019 04:15 AM
I also have the same exact rash... ive ignored it for a few months now but its starting to peel even tho i loosened the band. Hopefully this watch isnt causing skin cancer or something. Ill be making an appointment now 😕
16-12-2019 09:25 AM
I had the same poor experience with my wireless charger.
21-12-2019 06:56 PM
@Roro87 wrote:I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.
Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.
Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.
I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.
I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on.
If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash
Cheers
I have had the same happen to me have had the samsung active watch. From new for about 4 weeks it starte . As a small mark and is growin . I take the watch of. For bed and some days dont wear it as its rubs on this spot.
I had the fitbit before this and never had a single mark from it and wore it all time. Is there allergin information about the watches available at all ?
30-12-2019 07:32 PM
I have only recently changed to Samsung (from Apple) and I am experiencing the same issues. Terrible red itchy rash on my wrist. Seems to still be an issue, which I never had with my apple watch. Pity as I actually like the watch. Just can't wear it.
30-12-2019 07:34 PM
31-12-2019 06:28 AM
don't expect any help from Samsung that's why I've gone back to apple
01-01-2020 06:48 PM
Not sure what, if any, resolution you've achieved, but the rubber watch band obviously needs to be looked at, as many people are reporting this rash. I started noticing it after wearing my 46mm for a few days. I got it about a month ago and have been taking it off for a few days at a time to ease the rash. However, that defeats the functionality of 24/7 monitoring. Here are my latest rash pics, for what it's worth. I can't think Samsung wouldn't offer a replacement band, as an alternative to me returning a $300+ watch.
05-01-2020 10:31 PM
I have the exact same rash under the face of the watch. Does anyone know if it is the sensor or type of metal that is used?