18-06-2019 11:42 AM in
Hi there, i have my Galaxy Watch for couple of months for now and after the OneUi update i have noticed that my watch is counting steps while im sleeping, no i'm not a lunatic, no i dont go to the bathroom at 3 am You guys have the same problem?
19-11-2019 07:46 PM in
I have the same problem.... in the morning my galaxy watch tells me i have already taken 17000 steps, even before i've left the bed. i've also seen it live in the samsung health were the steps did count about 1-2 steps pr second while sitting in the sofa watching a movie. problem often. last for a day or two, watch can behave ok in periods, before it starts the counting again. tried factory reset, with and without restoring backup. and also sent it in to service without any improvement... did you find any solution? or is this still an issue for you as well?
21-11-2019 09:01 AM in
Well not really, 17000 steps is a hell lot of steps, maybe youre watch is freezing the counter or something, try to carry youre watch everytime you go out so the sensors can "get used to" youre body. I'm waiting for the new OneUi 1.5 update. I also reseted my watch and reinstalled apps on my iPhone, the step counter is ok while im sitting or working out, but when im sleeping it counts 10-70 steps even 170 steps sometimes. Samsung needs to push more updates for the galaxy health app fixing the algorythm they could for example stop the counter when the person is sleeping or something, cause its kind of impossible to sleep and walk at the same time.
27-08-2020 10:23 AM in
Last night my galaxy watch counted 2673 steps whilst I was asleep, but did not record that I was asleep. Samsung, you have had this problem reported for a while now, sort it out!
04-02-2021 05:18 PM in
The last 2 updates have caused my watch to cease tracking my sleep and to count 2000+ steps while I sleep. Every night. Please, Samsung or someone, show me a way to fix this!
31-03-2021 01:33 AM in
Same problem, Galaxy watch (version 1) will count steps while sitting still. I can see the step counter going up while motionless. Took to Samsung who said mother board needs replacing, and since over 1yr old I would have to pay S$400+. Samsung quality is really not as good as it should be for the prices they charge. Product workable for less than two years.
14-10-2021 12:50 PM in
I have the same problem. Step counter logs about 190 steps per minute while sitting still. Samsung said an issue with the mother board which would cost about 75% the value of a new watch to fix. Watch 13 months old so not covered by warrenty.
Have disabled sensors for the Samsung health app, so the watch is just a watch with notifications. Very disappointed.