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Original topic:

Galaxy Watch Active some notification options do not work

(Topic created on: 03-05-2021 09:23 PM)
Prasad2000
First Poster
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Wearables

I have the Galaxy watch Active, and since the last update , I cannot mark and email as read or delete emails, or mark whatsapp messages as read from the 3-button options any more. I have tried resetting the watch completely. It still has not resolved it. I have no updates pending , neither watch or apps or samsung apps. The show on Phone option works though

The Watch software is R500XXU1FUB5, installed on 6/4/2021 (SM-R500)

 

Can anyone suggest a remedy ?

 

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3 REPLIES 3
Prasad2000
First Poster
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Wearables

Hello

Anyone out there who can help ? Am I the only one who has the issue ? I cannot even reply to messages any more from the watch

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Prasad2000
First Poster
Options
Wearables

I have uninstalled Wearable app, reinstalled, and hard reset the watch as well again. This hasnt solved anything.  I contacted Samsung support chat and they say I have to send the watch in for repair/ look at by the Samsung engineers. Is this really required ? Anyone has any suggestions ? I think it is a software issue, not a hardware so not sure what they intend to repair

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