Galaxy Watch 7 - Unable to Claim Google Play Credit

[luk34dd0]

I've purchased a Galaxy Watch 7 through O2 online and have received an email to claim my free gift of Google Play credits because I'd pre ordered the device.

Unfortunately, on the Samsung claim website, there no way to put the claim though with O2 as the retailer that you've purchased from. 

I've no idea who to contact about this issue. I don't want to miss out on £50 of Google Play credits though 

[Fiona26]

https://eu.community.samsung.com/t5/wearables/galaxy-watch-ultra-claim-free-google-voucher/td-p/1028...
Someone else had the same problem.
Some useful answers in the link

[luk34dd0]

Thank you. Hopefully it's sorted soon.

[StargazerUK]

Might be worth looking now. Just reciently they updated the website as the ultra silver was not listed and now it is. o2 is also listed as participating retailers (not sure if they were before). Might be worth trying again.

[luk34dd0]

Thanks for letting me know. Looks like I can claim now. Must have only just changed because I checked around an hour ago.

[imdocwho]

Ring samsung promo team on 03308220079 to make the claim