Galaxy Watch 4 Bad GPS after OneUI 6 update

[ondra2]

My GW4 has significant problems obtaining a GPS fix after the December update to OneUI 6. Most of the time it is unable to acquire a location fix even if I leave it lying outside with a good view of the sky for an hour. Sometimes it will find the location after some time (~15 minutes, seems like a cold GPS start) and then it will work fine just as it did before the update for a couple of days, but then the same problem inevitably occurs.

Anyone else has the same problem?

I tried everything on this page: https://www.samsung.com/us/support/troubleshooting/TSG01203472/ without any success. I also tried clearing cache from the bootloader, but it does not help either.

The Wear GPS Fix app has been quite helpful so that it is visible what is happening, but it does not solve the problem itself: https://play.google.com/store/apps/details?id=org.freepoc.weargpsfix.

[BandOfBrothers]

Hello 👋 @ondra2 and may I extend a Warm Welcome to the Samsung Community Forum. 

Personally I've found that clearing the cache on my Watch helped. https://www.reddit.com/r/GalaxyWatch/comments/1bo0nq2/reminder_to_wipe_cache_after_updating. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If this hasn't helped then a last resort could be to back up and factory reset.

If i can be of any further help please don't hesitate to ask  😎 

[ondra2]

Thanks. I tried everything I found, including clearing cache and factory reset, but it unfortunately doesn't seem to make any difference😟.

[Members_r0O5esY]

Ik heb hetzelfde probleem, tijdens het wandelen wijkt de GPS af, 5 km werkelijk is 5,75 km met de watch 4.

De gemiddelde snelheid klopt ook niet ik wandel soms 36 km/h.

De hartslag wordt ook niet goed meer bijgehouden.

De GPS FIX-app en terug naar fabrieksinstellingen geeft geen oplossing.

Help, ik wil weer terug naar UI 5, is dat mogelijk?

Translation: 

I have the same problem, while walking the GPS deviates, 5 km is actually 5.75 km with the watch 4.

The average speed is also not correct, I sometimes walk 36 km/h.

The heart rate is also no longer tracked properly.

The GPS FIX app and back to factory settings do not provide a solution.

Help, I want to go back to UI 5, is that possible?

[JordanS]

It would be advised to report this behaviour as an error report, as the GPS inaccuracies remain following a Factory Data Reset. Make sure to recreate the GPS behaviour first, then with your watch connected to your phone, open Galaxy Wearable > 3 Lines (top left) > Contact us > Error reports > Write a full description including the steps you have performed > Down at the bottom, select Attach Watch System Log Data > Send > Keep your phone screen awake and stay on the app while the logs compile for sending.