Samsung Watch4 - Delayed Notifications / No Sound

[DGL27]

Hi,

Is anyone getting the issue of since updating to UI6 you have notifications that are long gone from your phone, vibrating to your watch later on, and then also no sound from Spotify through Bluetooth audio despite resetting?

[BandOfBrothers]

Hi @DGL27 

I haven't personally experienced these issues. 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

It might be beneficial to try this generic troubleshooting step >

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 

[DGL27]

Hi mate, wasn't expecting someone to try and give me steps to try and fix. I assumed there was a mutual respect on here to not assume I haven't tried already.. tried resetting means I've tried resetting all things, done fresh install, both reboots, clearing watch partitions and phone partitions, network resets and even factory resetting headphones, none of which work. It's definitely a software thing, annoyingly with the delays to one UI 6 on watch, I have one UI 7 beta on my phone now... So unsure if it's the phone or the watch causing the issue 😂

[DGL27]

Figured out the issue. Seems Samsung has removed LDAC support from their watches!!! *****.. once you reformat headphones and leave that codec switched off, it works.