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Galaxy watch 46mm XFA overheating and shutting down

(Topic created on: 31-10-2021 01:59 PM)
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Lance4
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My phone overheats, burns my arm andshows the overheat sign and shuts down.  I have never had any issues so far.  When recharged the battery drains within two hours and shuts down again.  Cannot use watch now ven after trying everything, rebooting etc.

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StephK1
Moderator
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Hey @Lance4, if you are based in the UK/Ireland and your watch has overheated to the point where it has caused injury, please send a PM to @Sam_UK with further information. We will get this escalated to the correct Team for you. 

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Sapumal
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I am in Sri Lanka, and I have have been using my Samsung Galaxy Watch (64B8) with model number SM-R810 for 2 years without any issues.

I also having this overheating issue from last week. My phone overheats,  and shows the overheat sign and shuts down. I think I received a software update request a few days ago and I updated the watch.

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