Galaxy watch 4 not receiving calls or texts

[kyebeck]

While successful remote connection still wont receiving calls or texts but can still send texts worked fine until xmas eve

[xSteveuk]

Hi,
This page maybe helpful

Problems with call and text messages on your Samsung smart watch

https://www.samsung.com/us/support/troubleshooting/TSG01003245/

[kyebeck]

No mate it doesn't help tried all that

[xSteveuk]

Hi, Try below

At times, restarting your phone and Samsung Galaxy Watch is enough to fix the notification issues. To restart your Watch, you will need to turn it off. ... Once the device turns off, press and hold the Power button again till the Samsung logo appears. Then release the Power button to turn it on.

In the Samsung Wearable app on your phone, tap Watch Settings > Notifications > More, and make sure that the Phone toggle is on. If that toggle is off, you won't be able to answer calls on your watch. ... Try Connect to that, and see if calls work

[kyebeck]

Thanks for your help but tried that too has been working fine until xmas eve when you try to make a call it says emergency calls only then ends call but i can send a text using my phones number while phone is home

[kyebeck]

Iv just looked it the wearables app at notifications and there is no option to adjust
Notifications for the call feature?

[Ella81]

Hi there, I'm having the same issue, and I'm not seeing a "phone toggle" under Watch Settings > Notifications > More. Any idea why that could be?

[Sandyb1]

Same her, can send or call remotely but I don't receive calls or messages

[Sandyb1]

It's really phone icon, just make sure that is turned on

[Sandyb1]

I finally got this problem on my watch fixed! If you have a shared digits plan (watch and phone share the phone's number), TURN OFF remote connection and Bluetooth on watch and leave off. You don't need "remote connection) when your data plan shares your phones number. To turn off go to "Advanced Features", turn off remote connection. Then I set my Mobile Networks under Connections to "always on".