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Original topic:

Galaxy watch 4 not receiving calls or texts

(Topic created on: 27-12-2021 04:37 PM)
kyebeck
Apprentice
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‎27-12-2021 03:52 PM in 

While successful remote connection still wont receiving calls or texts but can still send texts worked fine until xmas eve
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9 REPLIES 9
xSteveuk
Mastermind
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‎27-12-2021 04:31 PM - last edited ‎27-12-2021 04:32 PM

Hi,
This page maybe helpful

Problems with call and text messages on your Samsung smart watch

https://www.samsung.com/us/support/troubleshooting/TSG01003245/
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kyebeck
Apprentice
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‎27-12-2021 04:37 PM in 

No mate it doesn't help tried all that
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xSteveuk
Mastermind
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‎27-12-2021 04:43 PM in 

Hi, Try below

At times, restarting your phone and Samsung Galaxy Watch is enough to fix the notification issues. To restart your Watch, you will need to turn it off. ... Once the device turns off, press and hold the Power button again till the Samsung logo appears. Then release the Power button to turn it on.

In the Samsung Wearable app on your phone, tap Watch Settings > Notifications > More, and make sure that the Phone toggle is on. If that toggle is off, you won't be able to answer calls on your watch. ... Try Connect to that, and see if calls work
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kyebeck
Apprentice
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‎27-12-2021 04:47 PM in 

Thanks for your help but tried that too has been working fine until xmas eve when you try to make a call it says emergency calls only then ends call but i can send a text using my phones number while phone is home
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kyebeck
Apprentice
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‎27-12-2021 04:51 PM in 

Iv just looked it the wearables app at notifications and there is no option to adjust
Notifications for the call feature?
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Ella81
First Poster
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‎27-05-2022 08:57 AM in 

Hi there, I'm having the same issue, and I'm not seeing a "phone toggle" under Watch Settings > Notifications > More. Any idea why that could be?

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Sandyb1
Journeyman
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‎28-08-2022 06:55 PM in 

Same her, can send or call remotely but I don't receive calls or messages

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Sandyb1
Journeyman
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‎28-08-2022 06:56 PM in 

It's really phone icon, just make sure that is turned on

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Sandyb1
Journeyman
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‎20-09-2022 05:46 PM in 

I finally got this problem on my watch fixed! If you have a shared digits plan (watch and phone share the phone's number), TURN OFF remote connection and Bluetooth on watch and leave off. You don't need "remote connection) when your data plan shares your phones number. To turn off go to "Advanced Features", turn off remote connection. Then I set my Mobile Networks under Connections to "always on".

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