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Galaxy Watch 4 keeps asking to reset and re-pair

(Topic created on: 18-01-2023 02:46 PM)
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irregular9
Journeyman
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After a couple of months of having to reset my watch every week. I managed to pinpoint where the problem might be. I tried everything, and no solution worked.

My watch is up to date, I tried disabling google assistant but it didn't work.  It seems that whenever I get disconnected from the internet, or if I'm too far away from my phone's bluetooth range, my watch would work fine for a couple of hours and then, just randomly decides to unpair from my phone and asks to be reseted and re-paired. Is SO annoying, I paid a decent amount of money for this piece of paperweight that I have to babysit or otherwise I would have to spend another hour puting up with it's bugs.

Now, there's a couple of other issues after I reset my watch.

While reseting my watch would just fail to link my google account or copy my data from my samsung account, this is random, I have a good internet connection, but my watch would just randomly not link or copy my accounts to my watch. My solution is to skip that step and do it manually after the reset is finished, but it's not as straight forward as it sounds, because it's random too, I just have to keep trying and trying for hours until the wearable app decides to get it together and actually link and/or copy my accounts. Sometimes it links my samsung account but not my google account, sometimes neither.

It also disconnects after a system update.

Again I tried every solution I could find, and no luck, but here I am, asking for your help, because I don't know what else to do.

43 REPLIES 43
DCR1
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I have the same issue!

What is the fix?

gaurab21st
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I have been having the same issue with Samsung Galaxy Watch 4. I tried everything I could find in Google. None solved it. Samsung quality was not. this low. I am not expecting an Apple like support but a bare-minimum software quality was expected from Samsung. Pathetic product quality. So annoying.

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stivnico
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I have the same problem with Samsung Galaxy watch 5 pro. It's not conceivable, because then it's not even possible to make a backup restore. I have a Xiaomi 11 t pro... I wouldn't want this to be the problem.

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Bookreader
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I have some problem. When my galaxy 4 classic far away from my phone it doesn't re active again and reset it's settings. I am really angry with this problem. I will go this week and try to give it back my watch but I think this problem caused due to these updated. What should we do?

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irregular9
Journeyman
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Almost a year ago and I keep having the same issue, it usually helps if I delete the google assistant and stop it from updating (you can't actually delete it, it goes back to a previous version). It usually helps for a couple of weeks until I have to restart again. If I don't do that, I might have to reset it after a day or two. It's so stupid. I also have to reset it if my watch gets outside my phone's bluetooth range for a short while (It would pick up my watch again when I get back and works just fine for a couple of hours until the watch asks to get reset again)

Fnaffan836
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It's also happening now in my samsung watch 5,One whole generation of devices and still they didn't fix it I was trying to transfer watch don't work no matter what and this is just the second day of me having the watch

DialgaX
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Same issue on my galaxy watch 6 . This is the 3rd time I had to reset the watch just to connect to my device. I own Mi 11i . Maybe  samsung device owner dont have this issue. 

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mjaiswal
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Did anyone find a solution for this? Lately, my watch disconnect under a week which is pissing me off. The pairing solution is absolute worse and has a mind of it's own. It would never transfer the watch, only reset works that too after ton of tries.

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Cyrebre
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Not sure about that but it seems like you all have a Xiaomi smartphone... I have the same issue with a galaxy watch 6 and a Xiaomi 13t, and I find they have a very terrible bluetooth stack (lot of disconnections with my car or headsets, sometime the sound has a very poor quality and so on...). Could it be a incompatibility between WearOS/Samsung watches and Xiaomi ? Is there a Samsung rep there who can answer and consider this issue ??

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SparkesR
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I don't think it's just Xiaomi phones, mine is a Realme Nord 2 and I've been having this problem too, it happens every time the Bluetooth disconnects. Really would like some help if anyone has a solution, I might have to return it because it's just too expensive not to have it connected to my phone

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