22-01-2021 02:26 AM
I recently got a pair of Galaxy Buds less than a week ago. A few days ago I noticed that the right earbud usually has about 5% less battery than the left. This would normally not be an issue for me, as I typically don't use my earbuds to the point that it becomes a big issue. However, I have kept an eye out for any other oddities and realized that sometimes this difference can be upwards of 20%, which is a lot. The left earbud also charges a little bit faster than the right.
I do take the left out more than the right when someone is talking to me so I can hear them better, but I'd say I use the tap commands about equally on both sides.
I searched this issue and resetting the bud in the Wearable app came up frequently. I've done this two or three times, however the problem has not been corrected. I would hate to return the device because I actually like them a lot, so any advice would be much appreciated.
22-01-2021 03:03 AM
hi @heatwaves
now please arrange a repair of your buds
ta😀