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Original topic:

Galaxy buds+ left earbud really quiet

(Topic created on: 14/06/20 19:16)
Apprentice
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Wearables

Had an update yesterday and my earbuds were fine. Had my left one in but with no music playing for about an hour and when I pressed play the sound was barely there. I tried to increase the volume but it was pointless.

Has anyone else had this problem and what should I do?

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Moderator
Moderator
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Wearables
@ReidR: Can you check to see if there is anything blocking the left earbud? To double check this, please remove the eartip from the left bud > Clean the sensor, mesh and eartip with a clean cloth > Clean the receiver with a cotton swab and dry brush to remove any foreign material > Reattach the eartip. Can you also open the Galaxy Wearables app, tap Find My Earbuds and select the magnifying glass symbol. Both buds will start beeping. Is the sound balanced in both earbuds? Please don't perform the above action while wearing the Buds, as the beeping can be quite loud.

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Apprentice
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That's not worked. It's like something inside it isn't working.

When I used the find my earbuds function the left one was still very quiet compared to the right

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