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Original topic:

Galaxy active watch Black screen

(Topic created on: 08-10-2022 01:12 PM)
Babby
Journeyman
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Wearables
Hi all, my galaxy active 2 watch has got a black screen, the watch is still on and working it still vibrates but screen it completely black and you can't see anything, any advice on this?
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6 REPLIES 6
kamil40013
Samsung Maker ★★★
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Wearables

@Babby, Do a soft reset by holding two buttons for a few seconds. Sometimes it could help.

Babby
Journeyman
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Wearables
Thanks, I tried that still didn't work.
kamil40013
Samsung Maker ★★★
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Wearables
Stace_r
First Poster
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Wearables
I had to send mine in to Samsung due to my screen acting up. They replaced the screen twice because they smashed the replacement screen while fixing it! If you have warranty on the watch send it for repair. (might be waiting a few months for it to come back to you though x
Babby
Journeyman
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Wearables
Great thanks.
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Babby
Journeyman
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Wearables
Thanks will do.