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Original topic:

feeling let down

(Topic created on: 25-03-2021 09:14 AM)
pollypocket
Journeyman
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Wearables
Brought an s20 back in september when the deal at the time was a watch, had the watch delivered and seal on box was broken , now after many emails from myself , then in january sending the watch back as requested by samsung , heard nothing , so i sent another only to be told the offer has now expired and nothing can be done , dissaponited in the service and lack of comunication , 
Has anybody else had any issuse like this ? 
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2 REPLIES 2
Gazza40
Pathfinder
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Wearables
Samsungs customer service is shocking, it don't surprise me that has happened
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pollypocket
Journeyman
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Wearables
if i hadnt of emailed again a week ago i would still be waiting , they said they contacted me on such a such date , i have no email no call log , so asked how exactly did you try to contact me , guess what no reply .