14-08-2023 05:00 PM in
14-08-2023 05:31 PM in
14-08-2023 05:44 PM in
From my understanding of your message, you're trying to use bluetooth headphones on Snapchat for calls. I've done this successfully in the past so I know its possible. Assuming you want to be able to use the headphones while on call through Snapchat, you might want to check your permissions for Snapchat in your phone's settings, as well as checking Snapchat's settings. If the settings reveal nothing useful, you might want to consider contacting Snapchat support about that since it seems to be an issue only with that app.
P.S: When using bluetooth headphones, usually they connect audio for calls and media differently. make sure when you connect them in the Bluetooth settings that it displays "connected for calls and audio". some bluetooth audio devices don't support calls, and without knowing the specific devices you're using, that may also be a reason this isn't working.
I hope this can be helpful to you, Cheers!
14-08-2023 05:48 PM in
14-08-2023 06:16 PM in
Snapchat has been notorious for not supporting Android devices and they clearly have a bias for Apple. with that being said, Snapchat support should be your last option for this issue. I'm not sure what you were asking for clarification on earlier, so I'll go into a bit more detail on what I've said so far.
If the device is connected to your phone, under the device's name you will see it's connection status.
If the device is not connected, you can tap the gear icon next to the audio device and you will see some switches for calls and audio, make sure those switches are set to on. If you don't see a call switch and only an audio switch, this lets you know that the device doesn't support calls.
On the App Permissions page, you'll see everything Snapchat is allowed to use, one of those is labeled "Nearby Devices". Make sure that is set to "Allow".
I'm sorry Snapchat support didn't seem to have anything helpful for you. If you need any more assistance feel free to shoot me a message.