ear irritation and pain earbuds fe

[Members_IpqbpxG]

been wearing earbud fe for some time but i get ear pain after wearing them 30 minutes ear irritation even my left ear feels like in got a bit engulfed i can no longer wear them confidently as im not feeling it's safe to wear anymore. Had wearing them in the train and got loads of pain pounding pain pain-screeching ones . now whenever i wear them i get this ear irritation don't know what the heck this is but something off with these earbuds and i want to avoid an ear infection or at least a serious ear infection to come to pass. 

[Nicola144]

I am having the same issue. Every time I use the buds 2 my ears are sore, weepy and crusty. Used them today after about a month of no use and irritation started after 20 minutes and is still there 10+ hours later. Not happy at all. 

[ChrisP88]

If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.  

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... 

[tk062]

I also seem to have the same issue. I just got my buds about 2 weeks ago and initial wearing of the buds is fine, but after a couple minutes ,my ears start to irritate and inflame a bit. I then have to take them off before putting them back on. This is an ongoing issue I have with my buds

[AsadM]

I'm sorry to hear you're also experiencing issues with your Buds. If you are based in the UK or Ireland, then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... 

[tk062]

I am based in the USA, is there any way to contact someone?