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Original topic:

Discount code not working

(Topic created on: 20-08-2021 11:00 PM)
SafP
Apprentice
Options
Wearables

Got 20% discount code on Samsung home page while looking for new Galaxy watch 4. Unfortunately code doesn't work,in contact with Samsung customer service for last 6 days no one is ready to help.

2 REPLIES 2
MrCjB
Journeyman
Options
Wearables
I had the same issue when on to customer service.
They added a good will code to my order which was about 20%.
Also sent a screenshot to them to show I was offered the discount and they should be investigating and give me something on my account.
LionBerks
Navigator
Options
Wearables
Hi, I had the same problem and Samsung emailed me to advise the following: Please note that this offer is “20% off New Galaxy watch, any Galaxy book and Tab S7 range when you buy the new Flip and Fold Smartphones”. luckily I had a 15% code via email that I could use instead.