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Disable Screenshots - Watch 6

(Topic created on: 16-03-2024 07:26 PM)
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neilcotton
Student
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Is there anyway to dosabdisable this utterly pointless and annoying feature. Or at least the "quick keys" option for taking screenshots.

I mean, who takes screenshots of their watch so much that they need this available on demand.

Thanks in advance.
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10 REPLIES 10
GoanGeek
Samsung Members Star ★
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How do you take screenshot 🤔.
I didn't even know it existed
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Neo001
Legend
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You can take screenshots by pressing power + recents keys simultaneously. 

@neilcotton It is not possible to disable this AFAIK.

GoanGeek
Samsung Members Star ★
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Thank you. Learnt something new 🙂
GoanGeek
Samsung Members Star ★
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Thanks for bringing this to our attention.

Any reason why you find it annoying?

Are the buttons pressing against your hand and taking a screenshot?

Maybe consider reporting it via the feedback here.

I would have hoped they had that under customisation of the buttons.

Maybe might come with an update so best to report it.
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AndrewL
Moderator
Moderator
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@neilcotton: I'm sorry to hear of your frustration surrounding the screenshot feature on your Galaxy Watch6. I have looked into this for you, and it is sadly not possible to disable the option, or re-map the buttons to prevent screenshots from being taken with the Home + Back buttons. This also isn't an option on our range of Galaxy mobile devices, although I do appreciate that it might be of benefit to some users to have the ability/choice to turn it off, especially if screenshots are being taken accidentally. I will pass this to our Research and Development Team, who will explore the possibility of introducing this as an option in future products or updates. As soon as they get back to me, I will let you know their feedback on the matter. 

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neilcotton
Student
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Yes, accidentally triggering a dozen times a day. My photo gallery is full of them. It's like a part-time job trying to delete them.
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GoanGeek
Samsung Members Star ★
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Maybe you are putting it to close to your hand then.

I believe it need to be 2 finger distance away from the first bone.

Or put it on the other hand 🤪
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Lindleyje
First Poster
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I would also like the option to turn off screensnapshots.  They happen to me when wearing a coat with elastic at the end of the sleeves. 

KSpakes87
Student
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I also have this problem. This isn't a new issue. It has been all over the Samsung forums and Redit for years with the older watches as well.

I experience the problem when putting my backpack on. The strap catches the buttons and takes a screenshot. This has to be the most useless feature I've seen. Who is taking screenshot of their watch face?