30-09-2021 02:32 PM
I've read proper threads in this forum but have no solution. So, I would to ask Samsung again how to solve this issue
Ones more about the problem:
I've bought Samsung galaxy watch 4 LTE. And I am trying to copy my Google account into my watch through the Galaxy Wearable application. But I am receiving the following error: "Couldn't copy your google account". My smartphone is Redmi 9C.
I do the following
1. I tried to clear cache from
a. all Google application
b. Galaxy Wearable
c. Galaxy watch4 plugin
2. Reset my watch
3. Add to my phone another Google account.
4. Switch off WiFi during probe to setting up my Google account into watch
But always received the same error: "couldn't copy your google account
Please, can you specify what can I do to resolve this error.
14-10-2021 09:35 PM - last edited 15-10-2021 01:01 AM
I'm having this issue too on my end. Did you by any chance change the permissions of scroogle play services on your Smartphone? I'm think that might be what's causing it...gonna fiddle around with it and see.
- EDIT -
Not sure which part of the following fixed it, but here's what I did, and it finally worked after all the fiddling around:
After successfully adding my scroogle account, went into app settings on Smartwatch to disable all unwanted permissions for each app. No issues thus far. Hope that helps.
16-10-2021 10:00 AM
Please help. It just never does anything when "copying" the Google account. This device is pretty much useless 😞 Terrible user experience for such an expensive device
18-10-2021 08:53 AM
Disable phone security (biometrics, and pattern) temporarily
18-10-2021 11:58 PM
Thank you!!! I never thought that the phone security could give problems
19-10-2021
04:04 AM
- last edited
19-10-2021
12:14 PM
by
AntS
Yessssss f***** finally
Tell everybody
21-10-2021 02:07 AM
Man, you are genius! Thanks a lot, it finally helped!
21-10-2021 04:37 PM
I have the same issue and have tried everything for two weeks now. Only one Google account, reset countless times, tried Google setup through both my LG phone and watch. I'm upgrading from Active 2 watch where some apps started to crash. I'm getting ready to send my watch back to Samsung. Their service SUCKS!!
23-10-2021 01:03 PM
Hello Samsung,
This is quite disappointing that a company like you is not taking care of the customers issues, customers keeps on complaining from few weeks or month but still no solution of problem, are you giving us an option to swith to some other brand ?
Galaxy watch 4 classic is not connecting to google account, this is a major issue and it has to be resolved as soon as possible, but still no updates regarding this issue uploaded.
I think you're customer care is sleeping & sorry that I tried to wake you up.
31-10-2021 01:12 PM
Works on Huawei EMUI 11 as well?
31-10-2021 01:13 PM
I'm having the same issue on Huawei EMUI 11 as well... Any solution??