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Original topic:

Buds Pro

(Topic created on: 06-07-2021 06:27 PM)
2335 Views
Jimmyh3232
Apprentice
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Afternoon all this afternoon my Buds case light inside and out has stopped working so can't indicate that it shows it charging or how much charge is In the case 

When I plug it in the red light does come on to show it is charging 

Just wondering If any 1 has any ideas what's gone wrong 

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2 REPLIES 2
Robermg
Pathfinder
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You have tried to change the charger or check that the connectors of the box and the buds are clean.

Good Day @Jimmyh3232 

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AndrewL
Moderator
Moderator
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@Jimmyh3232: If the LED on the outside of the case is turning red when you connect to your charger, then I recommend removing the Buds temporarily and leaving the case to charge for around 30 minutes, or longer, to allow chance for the case to charge. Now, disconnect the case from the charger and place your Buds back in their holsters, making sure that the charging contacts are lined up. Does the issue persist? 

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