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Original topic:

Buds Pro Remain Connected

(Topic created on: 12/04/21 02:04)
MKJ26
First Poster
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Wearables

Hi all, I've got an issue and was wondering if anyone had any idea how to rectify it. I finally got the Pros out the box yesterday (they were a pre order bonus) and set them up, I love them. My issue is that they remain connected to the phone constantly. I noticed it when I received a video on WhatsApp and the audio was playing out the ear buds, despite them being in the case upstairs. I checked they were seated in the case correctly and it all looked fine, however the issue is still there. It also became clear that the battery was draining quickly. Despite not using using them at all since I fully charged them this morning, the buds are now down to 7% battery  despite not leaving the case. I've tried resetting the buds but to no avail and have had no joy in finding anyone with similar problems elsewhere. Any ideas?

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Joeeye
Apprentice
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Wearables
I'm guessing your buds pro case is out of power, therefore they are off charge and connecting with your phone?
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MKJ26
First Poster
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Wearables

I'm afraid not - the case is fully charged.

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