Buds 2 pro stop playing audio when I get a notification on my phone

[JesseJaimy]

Galaxy Buds2 Pro  stop playing music when I get a notification on my phone. weirdly its only when I get notifications from someplace else then youtube. It never dit this and out off nowhere (didnt see an update) a couple of days ago it been doing this and it frustrated me to hell.

On top off that around the same time when I am getting called or calling someone the audio is not going on my earbuds but normally on my phone (when you hold it to your ear not on speaker). its says on the phone screen its going over the buds (phone is on yes checked that first). I have reinstalled the buds but its not working and I am gettig so frustrated that I am thinking off just buying apple buds, someone has some advice?

[BandOfBrothers]

Hi @JesseJaimy 

If you perform a forum search you may find existing threads with some further help or guidence within.  

General Troubleshooting step is >

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 
• Forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

Personally if this was happening to me and all the preference looked OK in the phone and the Wearables App I would go into Settings > General Management > Reset > Reset All Settings.

Then see if that helped. 

If i can be of any further help please don't hesitate to ask  😎 

[JesseJaimy]

@BandOfBrothers ty for the reply i appriciate that very much!

The reason I made a post was bc i couldend find a resent selution only older ones that dont work. 

My phone works fine its only with the buds, the earphone (wirelles) from my gf work fine she has apple buds

to be fair the calling issue is with every earphone