Wearables | Samsung Community UK

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Galaxy Watch - motion/gyro stops working, only reset + hard reset fix

Posted by 19-03-2019 03:36 PM in Wearables

46mm Galaxy watch motion/accelerometer/gyroscope stops working. The step counter stops, wakeup gesture stops, and the little animation on the... View Post

27-11-2019 11:01 PM

I'm having the same issue, did you find a fix for this yet? I've only had the watch a short time.... View Post

Gear Sport blank screen

Posted by 29-12-2017 02:16 PM in Wearables

Hi I am having an Issue where my gear sports screen goes blank and becomes unresponsive. The watch is still on because if you touch either button... View Post

27-11-2019 10:58 PM

All, (Updated 18th December 2019) Like yourselves, yesterday I also experienced my Gear Spo... View Post

Samsung Galaxy Watch Delay?

Posted by 07-09-2018 10:34 PM in Wearables

I've not had any information on a delivery date or any delay but going by the US customers I'm guessing there will be similar delays in the... View Post

27-11-2019 04:38 PM

Yeah lol Thanks for looking around mate thats kind of you. Ive taken it out through EE. Cos... View Post

Delivery delay Samsung Galaxy Watch 4G 46mm?

Posted by 27-11-2019 01:02 PM in Wearables

I've posted this on another thread but I think theyre closing that thread : My husband ordered the Samsung Galaxy watch 4G 46mm for me on... View Post

Gear S3 Frontier Samsung Timer Missing

Posted by 09-03-2019 07:42 PM in Wearables

When upgrading to the Galaxy S10+, my Gear Frontier S3 was reset to sync with the phone. Since then the Samsung Timer has gone missing. I... View Post

27-11-2019 06:08 AM

After connecting my Gear S3 to my new Note10+ I no longer have the timer app either. I have resta... View Post

Connectivity issues with Gear S3

Posted by 19-11-2019 12:39 AM in Wearables

My watch Tizen version is 4.0.0.4, and software version R760XXU2ESF2. My phone (S9) is on Android V9, and have the September 2019 security patch. ... View Post

26-11-2019 09:37 PM

It's set to "Optimized" View Post

Viewing Secure Folder on Galaxy Watch

Posted by 24-11-2019 11:02 PM in Wearables

Is there a way to view contents held within the Secure Folder on the Galaxy Watch?? View Post

26-11-2019 08:40 PM

@RobbieFrancis83: No, any items in your Secure Folder are encrypted, and are only accessible via ... View Post

Galaxy watch vibration noise

Posted by 25-09-2019 06:33 PM in Wearables

I have had my galaxy watch (42mm) for about two months now without any problems, until now. The vibration function on the watch hardly vibrates... View Post

26-11-2019 06:21 PM

I did! well actually I didn’t, but i did send it back for repair. I think thats the only option... View Post

WTF has happened

Posted by 21-11-2019 02:22 PM in Wearables

Ok, so yesterday there was an update of galaxy wear app, and now all my calls are going to my watch, and it is annoying. So until yesterday when... View Post

26-11-2019 11:00 AM

Hi @Wickey Are you still having issues with this? Can you try disconnecting the watch fro... View Post

Gear s3 keeps disconnecting

Posted by 07-11-2018 10:14 AM in Wearables

I use a Note 4 with my Gear S3. It keeps disconnecting. I've unpaired & reset it etc. but nothing seems to work. Anyone with... View Post

25-11-2019 08:47 PM

It's been a year and still nothing?I have the same problem. Software up to date and all caché cle... View Post

S3 Frontier/Classic - Battery Drain poll...

Posted by 03-07-2018 12:14 PM in Wearables

I'd like to try a quick poll/questionnaire on experiences of battery life on the S3... As people only tend to report when there are... View Post

25-11-2019 09:11 AM

Model number SM-R760Model SM-R810Tizen version 4.0.0.4Software version latest R810XXU1CSG4How... View Post

Galaxy Active 2. Where is the integated YouTube and Twitter apps

Posted by 21-09-2019 08:28 PM in Wearables

Hi, got the Actice 2 watch today. I can't see the much promoted integrated Youtube, Twitter and Google translate apps. Anyone who has giot... View Post

24-11-2019 11:26 PM

https://www.samsung.com/au/support/mobile-devices/using-watch-translator/ View Post

Galaxy watch 2 always on, or updated how to make both?

Posted by 24-11-2019 11:43 AM in Wearables

I've tried many things, but watches are not updated in always on mode. Not hearth rate, not even date. In 3 am it's still yesterday. If i... View Post

24-11-2019 02:23 PM

What i mean with update is not software update, but information on display. Only "time" is changi... View Post

Left Galaxy Earbud Very Quiet

Posted by 27-10-2019 08:06 PM in Wearables

My left Galaxy bud is not working properly, and is quieter compared to the right bud. I had this problem before and I had them replaced (the buds... View Post

24-11-2019 12:08 PM

@Jonny10: To troubleshoot this issue please place both buds in the charging case for around 20 se... View Post

Gear fit 2

Posted by 22-11-2019 08:43 PM in Wearables

Hi bought a second hand gear fit 2 and reactivation lock is enabled any ideas plz View Post

22-11-2019 09:12 PM

@Gear14: If you have valid proof of purchase and the Gear Fit 2 is inside the 24 month warranty t... View Post

Still haven't gotten my Galaxy Watch Active.

Posted by 21-11-2019 04:28 PM in Wearables

On the 11th of october my participation in the Galaxy Watch Active promotion got approved, (When you bought an S10+ you'd get an free... View Post

22-11-2019 09:05 PM

There is quite a number of people myself included, that are in the same boat, theres a topic open... View Post

Acrive2 resting heart rate no longer syncing to Samsung Health

Posted by 22-11-2019 08:52 PM in Wearables

Resting heart rate on active 2 was syncing to Samsung Health for the first 5 days of ownership. No longer working. Have reset both Active 2 and... View Post

Galaxy watch weather location problem

Posted by 07-11-2019 10:23 AM in Wearables

Hi, I have a problem .I can not use the current location for the weather. When I'm going to add location get this error. so the... View Post

22-11-2019 12:43 PM

I think watch has a problem with Android 10 On the same phone with andoid 9 work fine View Post

How to listen to podcasts through watch.

Posted by 21-11-2019 08:19 PM in Wearables

I enjoy listening to podcasts while running but don’t want to take my phone. I have downloaded the podcasts via either podbean or google podcast to... View Post

21-11-2019 08:35 PM

@Captaindave: Do you have a dedicated app that you listen to the podcasts on, or do they just app... View Post

Unable to read Whatsapp Messages in my Gear S2 after One UI.

Posted by 14-06-2019 06:16 PM in Wearables

I switched from S8 to Note 9 and before One UI, I could read my Whatsapp messages in my watch, without having to unlock my phone. Now, I cannot... View Post

21-11-2019 08:28 PM

did you ever figger it out mine does the same thing now since i bought a samsung a20 now i cant r... View Post

bluetooth and latest ios iphone8

Posted by 20-11-2019 09:25 AM in Wearables

Hi, i have the galaxy watch and when i use the samsung app it cant find my phone???? when i do the initial pairing phone and watch its all OK... View Post

21-11-2019 05:14 PM

@Ekke1: As a troubleshooting step please can you go to your Bluetooth settings on the iPhone and ... View Post

Gears S3 SM-R760 GPS not working

Posted by 09-12-2016 02:02 PM in Wearables

I installed all samsung apps, updated. Got my Gear S3 and I am only able to make work GPS 1 time, every time I perform a Factory reset and repair... View Post

21-11-2019 04:26 PM

I did all you wrote, but when I tap on meteo app it ask me to connect by bluetooth with my mobile... View Post

Gear S3 charging take ages/if at all.

Posted by 21-07-2018 03:11 PM in Wearables

Ok here is the scenario (it has happened a couple of time) Using the supplied wireless charger and cable, I turn off the S3 and put it on charge... View Post

20-11-2019 01:15 PM

I have the gear sport and I am having the same issue. I have no option to download s/w update man... View Post

Health Graph

Posted by 20-11-2019 07:23 AM in Wearables

I'm aware that Apple has its circles and maybe Samsung wanted to do something different, which is a good thing. But if anyone should have... View Post

Galaxy watch Model Number

Posted by 19-11-2019 08:27 PM in Wearables

Just got shiny new Galaxy watch from Amazon. Claimed to be Uk Version, however setup language was Portuguese, and no Samsung pay. So before I... View Post

19-11-2019 08:35 PM

@IslandWeedgie: Please can you send me a private message containing the serial number of your wat... View Post

Swimming app not tracking lengths

Posted by 21-05-2019 08:31 PM in Wearables

Hi I've tried resetting the watch and still no joy!! Basically whenever I go swimming I turn the swimming app on but it doesn't track... View Post

19-11-2019 07:59 PM

The latest update was available to me this morning, so my run and swim this morning were using th... View Post

charging watch 2

Posted by 18-11-2019 07:10 PM in Wearables

My Samsung watch 2 of two days old is not charging. Who know what it can be ? View Post

19-11-2019 07:34 PM

@RolfBosscher: Sorry to hear that you're having issues charging your Galaxy Watch Active 2. Are y... View Post

Set do not disturb on Galaxy phone from Gear S3

Posted by 01-06-2018 04:42 PM in Wearables

Is there a way to turn off / on Do not disturb option on Galaxy S7 phone from Gear S3. It will be nice if we can easly mute our phones by... View Post

19-11-2019 04:45 PM

Looks like this has been solved in current verson of android / watch I changed my phone from Ga... View Post

Samsung galaxy watch active 2 bluetoth calls

Posted by 17-11-2019 06:47 PM in Wearables

Hello everyone, I would like to ask that can other mobile smart phone different from Samsung phone can be connected via bluetooth and is it... View Post