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Add mute capability to Galaxy Buds 3 pro

(Topic created on: 05-09-2024 02:44 AM)
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mariom64
First Poster
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Please add the mute physical gesture to the buds 3 pro via software/firmware update. This is a much desired feature which is present in competitors devices.

14 REPLIES 14
Obsydian
Samsung Members Star ★
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Hi @mariom64 I think it's covered within play/pause.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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madmos
First Poster
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I believe he is referring to muting the mic while on a phone call. These are the first ear buds i have owned that do not do this. It is super annoying.

 

Obsydian
Samsung Members Star ★
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Doh thanks right understood.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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Ntimlin
First Poster
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  • Yes!!   Adding the ability to mute the mic while on a call or video conferencing platform is critical!!  
    I can’t tell you how often I am working in a remote noisy coms shelter with hardware fans blaring and my phone attached to the open door for signal.  Being able to mute/unmute while on multi hour calls without having to do it from the phone is a major feature.  It used to be the deciding factor if I was to purchase a set of buds, but forgot to check with these since it’s so standard now a days..
Havermeyer
First Poster
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Totally agree. This a super useful feature.

Members_U5iAHDi
Apprentice
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Totally agree too. I purchased the Buds 3 pro and just returned them because the mute/unmute mic during a call is a MUST have for my usage. This is really too bad as the quality of other features are so great. Rather, I took a jabra ELite 10 and by default a single press on the bud button (left or right) performs mute/unmute

Members_U5iAHDi
Apprentice
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Thanks for raising this issue. I'm so disappointed as I liked many things in this product but had to send it back as the mute feature is just a MUST HAVE for my daily usage. How can Samsung call it "Pro" without this basic and IMPORTANT feature. Looking forward for a firmware update allowing this feature easily.

Members_U5iAHDi
Apprentice
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Can Samsung put a reply to this request. It's just astonishing to miss this feature. Is it planned for a future update of did them on purpose choose not provide it. Other serious brands do support this feature like Apple, Jabra, JBL ... 

TomekU1
Journeyman
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I also believe that a flagship pair of headphones should support such a basic feature as muting with a gesture. I'm bumping this topic and looking forward to a response.