05-09-2024 02:44 AM
Please add the mute physical gesture to the buds 3 pro via software/firmware update. This is a much desired feature which is present in competitors devices.
05-09-2024 07:09 AM
Hi @mariom64 I think it's covered within play/pause.
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
05-09-2024 09:21 PM
I believe he is referring to muting the mic while on a phone call. These are the first ear buds i have owned that do not do this. It is super annoying.
05-09-2024 09:22 PM
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
19-09-2024 03:00 AM
19-11-2024 09:45 AM
Totally agree. This a super useful feature.
06-12-2024 03:47 PM
Totally agree too. I purchased the Buds 3 pro and just returned them because the mute/unmute mic during a call is a MUST have for my usage. This is really too bad as the quality of other features are so great. Rather, I took a jabra ELite 10 and by default a single press on the bud button (left or right) performs mute/unmute
10-12-2024 02:48 PM
Thanks for raising this issue. I'm so disappointed as I liked many things in this product but had to send it back as the mute feature is just a MUST HAVE for my daily usage. How can Samsung call it "Pro" without this basic and IMPORTANT feature. Looking forward for a firmware update allowing this feature easily.
26-01-2025 08:37 PM
Can Samsung put a reply to this request. It's just astonishing to miss this feature. Is it planned for a future update of did them on purpose choose not provide it. Other serious brands do support this feature like Apple, Jabra, JBL ...
29-01-2025 12:18 PM
I also believe that a flagship pair of headphones should support such a basic feature as muting with a gesture. I'm bumping this topic and looking forward to a response.