Hola, @Eva47:
¿Las redes wifi las detecta?
Prueba a restablecer la plataforma Smart Hub y desnechufa de la red tanto el router como el televisor durante unos minutos.
Hola, @Alykuekano:
¿Nos facilitas, por favor, la versión de software? ¿Si compartes Internet con un teléfono, se conecta o aparece la red?
En ese caso, te recomendamos que contactes con el Servicio Técnico Oficial más cercano para que pueda ser revisado físicamente.
Saludos,
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