XBOX Series X - Q80T Game Mode Issues

[gravelcrowman]

So I received my Xbox Series X today, connected it to HDMI 4 using the bundled HDMI 2.1 cable and everything was fine until...I tried to play a game. Settings on the console were 4K, 120hz with HDR10 on auto and VRR enabled. As soon as I start a game my Q80T (55 inch) disconnects from the Xbox and shows a no signal error. From here I can press the Xbox button on the controller and switch apps and then I get significant screen tearing and flickering in menus. 

As soon as I disable VRR on the Xbox it works fine. Hoping someone else has tested this with other cables or can offer solutions.

This guy https://www.youtube.com/watch?v=J8-6DmN9Gw4&feature=youtu.be was able to demonstrate that 4K 120hz with Freesync was possible on PC, so I'm hoping an update to TV or Xbox firmware will sort it out. 

Edit: as Kyljaiden pointed out, some regions have version 1403 firmware. To clarify, I'm in Australia and we do not have that firmware update as yet and are stuck on 1402. Need to wait for confirmation from another user that 1403 replicates the 120hz VRR issues. 

Edit2: Daparky shared this link https://answers.microsoft.com/en-us/xbox/forum/xba_console/known-issues-on-xbox-series-xs/221c9d7f-d... confirming that Microsoft are aware of the issues. 

Edit3: SOLVED - a number of users have reported that 1403 firmware fixes the issue I've detailed. Unfortunately some regions do not have access to this firmware yet and will simply need to wait until Samsung push out the updates locally. 

[MuRFi3]

Firmware Version 1403 now out in Australia, It seems to has fixed the 120hrz issue on Q80t, tested about 5 games with no issues atm, will update if anything changes. 

[djyano]

hi,

after update some games are still have with flickering issue COD:MW and Borderlands 3 when loading level also flickering 😕 

[Chaky87]

I notice that HDR game is problematic. 4k120hz+VRR.Q80T.

[Jardo86]

At the moment, flickering issue is still present on Q80T with Firmware 1403 when using VRR on RTX 3080 (driver 457.30). Bright flickering is visible even in Pendulum test, mainly between 50-60 FPS. I reported the issue to Samsung on 6th of November, no response yet.

[overclock45]

(2019) 8K Q900R and Q950 (europe) have hdmi 2.1 on port 4.

[QuietKatana]

Australian experiencing this problem with a Q70t here. I reached out to Samsung who said there will be a firmware update to resolve the issue next week!

 

 

[Luk4shO]

Is this 1403 they're refering to or a newer FW? I'm asking cause some people said that 1403 is not available in Australia. And if it is 1403 then I have it and the issue still exist on my Q95T.

[daparky]

So a new firmware newer than 1403 is coming out?

[daparky]

I think all we can do is report it to Samsung, the more people report it, the quicker response we'll get.

[Kyljaiden]

Update-Version 1403.1 - November 2020

• Korrektur eines Fehlers, bei dem es zu Flackern beim Kanalwechsel oder beim Ansehen von YouTube kommen konnte.
• Ein Bug in den Barrierefreiheits-Funktionen wurde behoben.
• Ein Fehler wurde behoben, der im Zusammenspiel mit nVIDIA Grafikkarte der RTX 30 Serie, mit der XBOX Serie X, und mit neueren AMD Grafikkarten auftreten konnte.

This is the changelong for the 1403 firmware update. (source german samsung tv community)

The last bulletpoint mentions:

- Solved issues that can occur with the nVIDIA RTX 30 series, Xbox Series X and the new AMD graphic cards.