13-12-2021 08:34 PM in
TV13-12-2021 08:38 PM in
TV13-12-2021 08:39 PM in
TVI can't ignore it as the TV is shouting it out every two or three minutes and its driving me mad. Is there anyway I can turn the voice off
13-12-2021 08:42 PM - last edited 13-12-2021 08:43 PM ) in
TV13-12-2021 08:46 PM in
TVI have already been there but it says voice guide is switched off. I have tried turning it on and then turning it off again but still not stopping it
13-12-2021 08:56 PM in
TV13-12-2021 08:58 PM in
TVHi as I said above, I have already been there and the voice setting is already off and showing grey. I have tried turning in on and then off again but still not stopped it
14-12-2021 05:21 PM in
TVHi @redkitewatcher Check that both Voice Guide setting and Voice Guide are switched off. Therefore click on voice Guide setting till you get to the next menu.
In any case think advisable to reset the Network connection, if the issue persists may wish to try a Factory Reset.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
19-03-2022 07:14 AM in
TVI just want to share my experience of this. In my case, we had a network outage for about a day.
In that time, we thought we would watch/play some offline content through the TV. However, the TV constantly shouts that 'Network is disconnected'.
This is an incredibly annoying 'feature' which basically makes the TV useless if you don't have network connection, since your content is constantly interrupted by the TV stating the obvious. This could be easily fixed, if it just popped a notification on-screen if you try to access any internet services or apps.
And yes, I have double checked the Voice Guide settings are all disabled. I doubt this will go anywhere, but it would be great if this could be relayed back to someone so it can be changed.
Or maybe there's a better place for this rant.
19-03-2022 05:08 PM - last edited 14-04-2022 12:42 AM ) in
TVHi @Jamesps That is a bit strange if Voice Guide settings are definitely off. I have never experienced that myself as the odd time that that the internet was down (never been very long in my case) I only got a message on the screen, just checking that you have the latest firmware?
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .