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White marks on UA75CU8100KXXT

(Topic created on: 16-12-2023 04:44 PM)
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kira126
Student
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I just purchased an expensive 75inch TV UA75CU8100KXXT and during dark movie scene I can see some white marks all over the place. It's very disturbing and I'm extremely disappointed with such an expensive product not able to provide a decent image in the dark.

My TV is only 2 month old. Should I ask to get it replaced? I saw another post saying it's a normal default. If it is, it will be my last Samsung TV.

20231216_232707.jpg20231216_232503.jpg20231216_232650.jpg

 

1 REPLY 1
viv_matt
Voyager
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That's not normal. If it is, my dissatisfied emotional damages would have taken it back. I have a 2019 QE95 range, and it's fantastic.
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